For ages 21+

Responsible Gaming at btb88

Stay safe while having fun — btb88 is committed to keeping your gaming experience secure and balanced.

Responsible
Gaming
Our Commitment

We believe gaming should be entertainment

btb88 is a safe and trusted online gaming platform for players in Bangladesh. We have always believed that responsible gaming is not just a rule — it is a culture. When gaming shifts from a source of entertainment to a problem, it is important to become aware in time.

Our platform offers a number of effective tools and safeguards for responsible gaming. From setting deposit limits and time restrictions to self-exclusion — btb88 is with you every step of the way. On this page you will learn how to enjoy gaming responsibly and where to find help when needed.

For ages 21+ only

You must be at least 21 years old to create an account and play at btb88. We strictly prevent underage gaming and treat age verification as our highest priority.

Protection Tools

Keep your gaming in your control

Use the tools btb88 provides to keep your gaming habits healthy.

Deposit Limit

Set a limit on how much you deposit per day, per week, or per month. Once a limit is set, it takes effect immediately. To increase a limit, you must wait 24 hours — this protects you from impulsive decisions.

Deposit Protection

Time-Out

Temporarily close your account for a set period — 24 hours, 7 days, or 30 days. During this time you will not be able to log in. It is a simple way to take a short break.

Temporary Break

Self-Exclusion

If you feel gaming is having a negative impact on your life, choose self-exclusion. This permanently locks your account for 6 months to 5 years. Our support team is always ready to assist you in making this decision.

Long-Term Protection

Gaming History Review

Log in to your account at any time to view your gaming history — how long you have played, and how much you have deposited or withdrawn. This is an important tool for understanding your own patterns.

Self-Review

Real-Time Alerts

When you reach a set deposit or loss threshold, btb88 will automatically alert you. These notifications keep you informed and help you take a break at the right time.

Automatic Alerts

24/7 Support

If you have any concerns about gaming, contact us via Bengali live chat. Our trained team will be by your side day and night — completely free of judgement.

Round-the-Clock Support
Step-by-Step Guide

Set your limits in just a few minutes

Log in to your btb88 account and easily configure your responsible gaming settings.

1

Log in to your account

Enter your username and password to access btb88.

2

Open Profile Settings

Go to the "Account" or "Profile" section and select the "Responsible Gaming" menu.

3

Choose your preferred tool

Select any option — deposit limit, time-out, or self-exclusion.

4

Save your settings

After confirmation, the settings will take effect immediately.

5

Contact Support

If you have any issues, speak with us via live chat.

Our Promise

btb88's Responsible Gaming Pledge

The steps we have taken to ensure a responsible gaming environment:

  • Age verification at account registration — only those aged 21 or above may participate.
  • The ability for every user to set deposit, loss, and betting limits.
  • Self-exclusion requests are processed immediately; promotional communications are suspended during exclusion.
  • Information and support for parental control tools to protect minors.
  • Protection of financial information through SSL encryption and secure payment gateways.
  • Collaboration with specialist organisations for gaming problems and referral support when needed.
  • 24/7 live chat support in Bengali — get help without judgement.
  • All games are regularly tested and verified to ensure fair play.
Self-Assessment

Check your gaming habits

Ask yourself the questions below. If the answer to more than one is "yes", it may be time to seek help.

Ask yourself

  • Do I play more to recover losses?
  • Am I neglecting family or work responsibilities because of gaming?
  • Do I feel uncomfortable or anxious on days I do not play?
  • Am I taking on debt or spending my savings because of gaming?
  • Are my loved ones concerned about my gaming habits?
  • Do I repeatedly fail when I try to stop gaming?
  • Am I turning to gaming to relieve stress or frustration?

Do not hesitate to seek help

A gaming problem is not a weakness — it is a health issue that can be resolved. btb88's support team is ready to assist you with complete confidentiality. Email us at: [email protected] or speak with us via live chat.

Core Principles

Five core principles of responsible gaming

Play for entertainment only

Enjoy gaming as a source of entertainment, not as a way to earn money.

Set a budget

Decide on a specific budget before you play. Do not go beyond that limit, even when you are winning.

Keep a balance

Maintain the right balance between gaming and your family, work, and social life.

Stay aware

Do not play when you are stressed or tired. Make decisions with a clear head.

Stop at the right time

Continuing to play in an attempt to recover losses is a warning sign. Stop when you reach your set limit — whether you are winning or losing.

Protection of Minors

Keep children and teenagers safe

btb88 strictly prohibits registration by anyone under 21. However, if there are children or teenagers in your household, you can take some precautions yourself.

  • Use a password or PIN on your device so others cannot gain access.
  • Never use the "Remember Password" option on your btb88 account.
  • Do not game in front of children, and educate them about gaming in a responsible way.
  • Install parental control software on the family computer.

If a minor attempts to register

Our system verifies age automatically. If any suspicious activity is detected, that account is suspended immediately. If you believe a minor is using our platform, please notify us right away:

[email protected]

FAQ

Questions about responsible gaming

You must be at least 21 years old to open an account and play at btb88. A valid ID is required for age verification during registration. If a user registers with false information, their account will be cancelled and any winnings may be forfeited.

Log in to your account and go to the "Profile" or "Settings" section. There you will find the option to set a deposit limit under the "Responsible Gaming" menu. Daily, weekly, or monthly limits can be set separately. Reducing a limit takes effect immediately, but increasing a limit requires a 24-hour cooling-off period. If you need help, let us know via live chat.

You choose the duration of your self-exclusion yourself — from 6 months up to 5 years. Your account cannot be reactivated until the chosen period has ended. To reactivate your account after the period ends, you will need to contact the support team and complete a cooling-off break. We firmly believe this cooling-off period is beneficial for you.

A time-out is a short break — typically from 24 hours to 30 days. It is suitable for taking a brief pause. Self-exclusion, on the other hand, is a long-term measure (6 months to 5 years) and applies when you feel gaming is having a significant negative impact on your life. In both cases, no promotional emails or notifications will be sent while the exclusion is active.

First, contact btb88's 24/7 live chat support — our trained team will assist you confidentially. You can also email us at: [email protected]. If needed, we will help refer you to a professional counselling organisation. Remember, seeking help takes courage — there is no shame in it.

You can apply to withdraw any balance remaining in your account at the time you activate self-exclusion. Our support team will help you complete this process. The minimum withdrawal amount is ৳1,000 and the process is generally completed within 30 minutes to 3 hours.

Enjoy btb88 safely

Play responsibly and enjoy entertainment within your limits. All our games, support, and information are always available to you.

Browse Games View Slots Cricket Betting View FAQ