btb88 Privacy Policy

1.1 Identity Information

When you register an account with btb88, we collect the following personal information:

• Full name
• Date of birth (for age verification — minimum 21 years)
• Email address
• Mobile number
• Password (stored in encrypted form)

1.2 Financial Information

To complete deposit and withdrawal processes and to ensure the security of financial transactions, we collect:

• bKash, Nagad, or Rocket account number (for transaction verification only)
• Bank account details (where bank transfer is used)
• Transaction history and amounts

We do not store full credit or debit card numbers on our servers. All payment information is transmitted through secure encryption.

1.3 Technical and Usage Information

To improve your experience on our platform and to ensure security, we automatically collect certain information, such as:

• IP address and device type
• Browser type and version
• Cookie and session data
• Page visits, click patterns, and time spent on the site
• Game play history and betting activity

1.4 Information from Communications

When you contact our support team via live chat or email, details of that conversation and records of the resolution are stored. This helps us provide better service in the future.

btb88 never sells your personal information to any third party or transfers it for commercial purposes. Information is shared only in the following limited circumstances:

3.1 Payment Processors

When processing transactions through payment methods such as bKash, Nagad, Rocket, and bank transfer, the minimum necessary information is provided to the relevant payment processor. These processors are governed by their own privacy policies.

3.2 Technology Service Providers

Game software providers and platform technology suppliers receive limited access to technical data necessary for operating the platform. They operate under confidentiality agreements.

3.3 Legal Obligations

Upon receipt of a valid order or directive from a legal authority, necessary information may be shared with law enforcement agencies. This forms part of a direct legal obligation.

3.4 Anti-Money Laundering

To prevent money laundering (Anti-Money Laundering) and fraudulent activity, specified information may be provided at the request of regulatory authorities.

btb88 takes industry-standard technical and organizational measures to keep your information secure:

However, no one can guarantee 100% security on the internet. We ensure the highest possible protection, but we also advise users to stay alert in protecting their own accounts — such as using strong passwords and not sharing login details with others.

btb88 does not retain your information beyond what is necessary. The general policy is as follows:

• Active account data: Retained for as long as the account remains active.
• Closed account data: Retained for a specified period after account closure for the purposes of financial regulations and fraud prevention.
• Financial transaction records: Retained for the period specified under applicable legal requirements.
• Customer service records: Retained for the purpose of improving service quality and resolving disputes.

After the specified period, data is securely deleted or anonymized so that no individual can be identified from it.

btb88 reserves the right to update this privacy policy from time to time. If any significant changes are made to the policy, we will inform you in the following ways:

• By updating the "Last updated" date at the top of this page
• By displaying a notification on the platform
• By sending a notification to your registered email (for important changes)

If you continue to use our platform after changes have been made, you will be considered to have agreed to the terms of the updated policy. We therefore recommend reviewing this policy regularly.