btb88 Terms and Conditions

These terms and conditions ("Terms") apply to the use of the btb88 platform ("Website") and its associated services. By registering with btb88 or using any of its services, you are considered to have read, understood, and agreed to these Terms in full.

btb88 is an online gaming and entertainment platform serving players in Bangladesh. Our platform includes slot games, fishing games, cricket betting, live casino, and other gaming services.

These Terms must be read together with btb88's Privacy Policy and Responsible Gaming Policy. Those policies are considered an integral part of these Terms.

To open an account and use services on btb88, the following eligibility requirements must be met:

• You must be 21 years of age or older.
• You must be a resident of an area where online gaming is not legally prohibited.
• Each individual may only create one account.
• All information provided at the time of registration must be accurate, complete, and your own.
• You must not be the owner of an account previously closed by btb88.

Identity Verification

btb88 reserves the right to verify your identity at any time. This may require a national ID card, birth certificate, or other government-issued documents. Deposits and withdrawals may be temporarily suspended until verification is complete.

Multiple Accounts Prohibited

Creating multiple accounts from the same individual, household, or IP address is strictly prohibited. Violating this rule will result in all associated accounts being closed and deposited funds may be forfeited.

It is your own responsibility to ensure the security of your btb88 account. Please follow the security guidelines described below:

• Never share your login credentials (username and password) with anyone else.
• Use a strong password and change it regularly.
• Always log out after using a public or shared device.
• If you suspect unauthorized access, notify our support team immediately.

You are responsible for all activity carried out on your account. btb88 is not liable for any loss resulting from unauthorized use, unless it is proven that the loss was caused by our own negligence.

To enable safe and fast financial transactions on btb88, we support the popular payment methods available in Bangladesh.

Accepted Payment Methods

Deposits and withdrawals can be made via bKash, Nagad, Rocket, and bank transfer.

Deposit

• Minimum deposit amount: ৳100 (per method).
• Once a deposit is successfully processed, it is generally credited to the account instantly.
• The correct payment reference must be used when making a deposit.
• Deposits through third parties are not accepted; funds deposited must come from your own account.

Withdrawal

• Minimum withdrawal amount: ৳1,000.
• Standard withdrawal time: within 30 minutes to 3 hours.
• Identity verification may be required before a withdrawal request is processed.
• Withdrawal amounts will always be returned to the same method used for your original deposit.

Transaction Monitoring

btb88 reserves the right to suspend or cancel any transaction if unusual transaction activity, suspected money laundering, or signs of fraud are detected.

btb88 offers various promotional offers and bonuses from time to time. Each bonus offer has its own terms that must be followed.

Welcome Bonus

New members will receive a 120% bonus on their first deposit, up to a maximum of ৳8,000. The wagering requirement for this bonus is 10x (ten times) — meaning you must wager a total of 10 times the combined deposit and bonus amount before withdrawing the bonus.

General Terms for Using Bonuses

• Each bonus offer may only be claimed once, unless otherwise stated.
• Wagering requirements must be met before winnings from a bonus can be withdrawn.
• There may be a specific time limit within which a bonus must be earned.
• Before claiming any bonus, please read the detailed terms of the relevant offer.
• btb88 may modify, suspend, or cancel any bonus at its own discretion.

VIP Program

The btb88 VIP Program has three tiers: Bronze (weekly cashback up to 0.3%), Silver (up to 0.7%), and Gold (up to 1.0%). Based on a player's activity and loyalty, a member can gradually advance to a higher tier.

The following activities are strictly prohibited on the btb88 platform:

• Using automated software, bots, scripts, or other technical tools to operate games.
• Collusion — attempting to influence game outcomes by working together with other players.
• Misuse of bonuses or promotional offers, such as claiming bonuses using multiple accounts.
• Money laundering or any unlawful financial activity.
• Attempting to interfere with the platform's software, systems, or security.
• Creating or operating an account by providing false or misleading information.
• Harassing, intimidating, or behaving inappropriately toward other players.

If evidence of involvement in the above activities is found, btb88 reserves the right to immediately close the account and forfeit all deposited and won funds.

All games available on btb88 are operated by third-party software providers. Each game has its own rules, which can be viewed within the game.

Fair Play and RNG

All games used on our platform utilize Random Number Generator (RNG) technology, which ensures fair and impartial outcomes. This technology is regularly tested by independent third parties.

Technical Errors

In the event of a technical error, disconnection, or server issue during a game session, btb88 will attempt to provide the best possible resolution. However, compensation may not be possible without independently verifiable evidence. Please contact the support team in the event of an error.

Betting Limits

btb88 reserves the right to set and change betting limits on any game or market. If unusual betting patterns are detected, bets may be voided or payments suspended.

btb88 places the highest priority on responsible gaming. We believe gaming is a form of entertainment and should not be treated as a source of income.

• Play within your financial means.
• Avoid continuing to play in the hope of recovering lost money.
• Do not game when experiencing physical or mental health issues.
• Do not game under the influence of substances or alcohol.

If you wish, you can contact our support team to set a spending limit on your account or activate a temporary self-exclusion. For more details, visit our Responsible Gaming page.

btb88 takes the protection of your personal information very seriously. We use SSL encryption technology to keep all your information secure.

We collect, store, and process your personal information solely for the purpose of providing our services. We do not sell or transfer personal information to third parties without your consent.

For more details on how we collect and use your data, please visit our Privacy Policy page.

btb88 may suspend or close your account in the following circumstances:

• Violation of any provision of these Terms.
• Suspicion of fraud, money laundering, or any other unlawful activity.
• If the information provided is found to be false or misleading.
• If evidence of creating multiple accounts is found.
• By order of a court or regulatory authority.

If you wish to close your account yourself, please contact the support team. Any remaining balance may be withdrawn provided there are no active bonus wagering requirements.

btb88 accepts no liability in the following cases:

• Service interruptions caused by internet connectivity issues or third-party network failures.
• Loss resulting from your own negligence or failure to comply with the Terms.
• Loss caused by technical errors in third-party game software.
• Loss from unauthorized third-party access to your account where this results from your own carelessness.
• Any event beyond our control (Force Majeure).

btb88's total liability will in no circumstances exceed the amount in dispute.

Any dispute between btb88 and a user will first be resolved through negotiation.

How to Submit a Complaint

• Submit any complaint via 24/7 live chat or email.
• Include your account details, a description of the issue, and the relevant transaction ID in your complaint.
• Once we receive your complaint, we will begin an investigation and respond within a reasonable time.

Final Decision

In all disputes, the decision of btb88 shall be considered final and binding, unless legally proven otherwise.

btb88 reserves the right to change, amend, or update these terms and conditions at any time. Changes will take effect from the date they are published on the website.

For significant changes, we will try to notify registered members by email. However, if you continue to use the platform after the terms and conditions have changed, you will be considered to have accepted the new terms and conditions.

Therefore, it is recommended that you check this page regularly.

If you have any questions or need clarification about these terms and conditions, please contact our support team:

• Live Chat: Support available in Bengali 24 hours a day, 7 days a week.
• Email: [email protected]

Our support team is always ready to resolve your issues quickly and effectively.